Returns & Exchanges
We accept returns and exchanges on unworn, unwashed, and unaltered items within 14 days of delivery. Each piece is crafted with care, and we strive to ensure your satisfaction through a transparent and fair return process.
Return Process
- 1.Initiate Request
Email our studio team with your order number and the reason for the return or exchange to receive a Return Authorization.
- 2.Prepare Shipment
Securely pack the items in their original packaging, ensuring all tags are attached and the Return Authorization form is included inside.
- 3.Dispatch Package
Ship the package using a trackable carrier of your choice; please note that return shipping costs are the responsibility of the customer.
- 4.Process & Refund
Once our studio inspects and approves the returned garment, a refund will be issued to your original payment method within 5-7 business days.